• Resonance

How can I improve my internet connection?

To have a quality online session, we recommend using the fastest internet connection possible.


If you frequently experience choppiness or artifacting when using the Resonance Video Portal, you may need to use a direct connection via ethernet cable plugged directly into your router.


If you’re still having trouble, follow these steps to solve the problem:


  • Make sure that other devices are not streaming videos, audio, or other internet streaming services

  • If you’re using a wireless internet connection, make sure to have the device as close to the router as possible for limited variability in your ping and internet speed.

  • When using mobile data, make sure you’re in an area where you have the best connection.

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