How can I improve my internet connection?

To have a quality online session, we recommend using the fastest internet connection possible.

If you frequently experience choppiness or artifacting when using the Resonance Video Portal, you may need to use a direct connection via ethernet cable plugged directly into your router.

If you’re still having trouble, follow these steps to solve the problem:

• Make sure that other devices are not streaming videos, audio, or other internet streaming services

• If you’re using a wireless internet connection, make sure to have the device as close to the router as possible for limited variability in your ping and internet speed.

• When using mobile data, make sure you’re in an area where you have the best connection.