Resonance
What is an online session?
An online session is a service provided by professionals on Resonance using our built-in video conferencing platform.
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How do I start an online session?
To access the Resonance Video Portal and begin your online session go to https://video.resonancenetwork.com/
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What happens if a professional cancels our engagement?
No funds will be collected from you if a professional cancels an engagement.
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Do I get a receipt of payment?
Yes, we email you a receipt for every successful transaction on Resonance.
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When do I have to pay?
All payments for engagements are processed after the session has started. On the day of a booking, payment will be automatically...
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How do I enter or modify my payment method?
You can update your payment information by going to the Payments section of the Hamburger Tab on the far right of the bottom nav bar.
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What forms of payment do you accept?
We accept payment from all major banking institutions via our payment processor Stripe, including Visa, Mastercard, Discover, and AMEX
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