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How do refunds work?

If you ever feel unsatisfied with the quality of service, please use our report feature and contact us so we can understand the problem and issue you a refund.

We want to make sure you’re completely satisfied with your experience on our platform. Once we understand the reason you’re requesting a refund, we’ll be happy to return the full amount, less a payment processing fee of 2.9% + .30c, back to you.

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